The train is not in service

P171

If the train is being cleaned they need to make sure we don't get on early and get in the way.

The word service here refers to the delay of access to the train. The customer is experiencing some of the backstage activity taking place in full view. Interesting that this scenario is built into the info system.

Commercial cooling services - verbing service

Img_2387

If you have read Natural Capitalism you will know how important the concept of cooling is to the idea of services. Great to see this van in NYC.

The word service refers to the benefit you get from a technology - in this case air conditioning equipment - rather than the benefit of owning the machinery (negative as it will 
depreciate in value). So access to cooling is the thing that should, and in this case is, be offered.

 

 

UPS store services

P164

If you need to send a package then You can use a UPS store and they will also help with packaging or even provide you a mailbox.

The word service applies to the specific activities they offer in the store. More interesting to a Brit is that the store exists as a clear access point to the UPS network. We only have post offices in the high street.

Glad to get this. Makes a set with my UPS van.